Differences between UPS Link and UPS Web Services

 

StarShip provides flexibility for processing UPS shipments with 2 options: UPS Web Services & UPS Link. Our next generation UPS module uses the latest web service technology to eliminate end-of-day PLD uploads, give you access to Mail Innovations & more. Users with an active subscription (maintenance) plan can upgrade from UPS Link to UPS Web Services if indicated in your StarShip license. It is recommended that you upgrade to StarShip v16.3 before transitioning to UPS Web Services.

 

 

** Transition from UPS Link to UPS Web Services **

 

 

In this topic :

Supported in Link But Not in Web Services

Changes with Web Services

Notes about Switching from Link to Web Services

Invoice Information

Open and Processed Shipments

Troubleshooting

Setup Links

 

 

 

Supported in Link But Not in Web Services

The following items are supported in UPS Link but are not supported in Web Services :

 

Services

 

Shipment/Package Options

 

 

Changes with Web Services

The following items reflect changes that have occurred in shipment processing with the shift to Web Services.

 

 

End-of-Day


Packaging


Reference Fields

With Web Services, you have use of 2 reference fields at the Package level and 2 reference fields at the Shipment level :

 

 

Services


Options


International

 

 

Notes about Switching from Link to Web Services

 

Invoice Information

For accounts that have been issued an invoice within the past 90 days, invoice information is required to ship with UPS Web Services. As an existing StarShip user, if you don't have the invoice information entered in StarShip Setup, you will receive an error when you try to ship.

Invoice information can be entered from Setup > Carrier Interface > UPS. On the Accounts tab, double-click the account to open Account Properties and then click the Rating tab. The Invoice Number and Control ID fields are case-sensitive. The Device Identity field is not required.

Note: This must be repeated for each UPS account. 

 

 


Open and Processed Shipments

In order to switch to UPS Web Services, any Processed shipments must be posted. StarShip will wait until any Processed shipments waiting to be posted (for all Locations) are closed before switching from Link to Web Services.  Additionally, you should delete any shipments with an Open status, as they may have assigned tracking numbers. If there are any Open or Processed shipments, you will receive an error when shipping (see below).


Troubleshooting

 

Invalid License Number

When this error comes up during shipping, you will need to re-register the UPS account by entering the Invoice information.

 

Cannot switch to registered plugin UPSWS. All processed shipments must be posted.

This error indicates that UPS shipments were not posted for all locations or that there are remaining Open shipments with tracking numbers assigned.

 

 

 

Setup Links

 

Setup for UPS Link

Setup for UPS Web Services