Reddaway Carriers

The Reddaway module supports LTL shipments to the United States and Canada. StarShip supports rating, tracking, and retrieving proof of delivery via the Internet for Reddaway. StarShip also prints the BOL, package, and pallet labels.

Reddaway setup is accessible from Setup > Carrier Interface > Reddaway Carriers. For instructions on adding a Reddaway account, see  Account Setup.

Main Tab

The Main tab consists of two general Reddaway settings that you can configure :

• Disable use of Reddaway Carriers :  Check this option if you do not want Reddaway to be available for rating or shipping. Reddaway will not appear in the Carrier field on the Shipment tab.
• Enable background tracking : Background tracking collects shipment data so that you can look up delivery information for past shipments and generate late deliveries reports from the StarShip Dashboard.
  Background tracking must be generally enabled for StarShip in the StarShip Server under Tools > Options > Background Tracking. It can then be enabled/disabled for each individual carrier in carrier setup.

Carriers Tab

The Carriers tab will only show Reddaway as a supported carrier. Entries cannot be added or deleted.

Accounts tab

The Reddaway Interface must have at least one default account to be available for shipping. Accounts are set up per Location.

Account Setup

1. On the Accounts tab, click Add.
2. Enter your account information. Then, click OK.
   
3. Account Name : Enter a unique name to identify this account in StarShip.
4. Account Number : Enter the company's Reddaway account number.
5. Username/Password : Enter the username and password assigned to you by Reddaway.
6. Company Name and Address fields : Type in your company name and address or select a Sender Address from the Address ID field to automatically populate the fields. Note : The account address must match the address for the account number provided. The account address zip code will be used for rating.

3. Click OK. StarShip sends the account information to Reddaway. If successful, an access key is returned. Click OK.
   
   
   
   
   
   
4. The account appears in the Accounts list.

Account Settings

This section allows you to change specific settings for the listed accounts. If you set up multiple accounts, you can maintain different settings for each account. To change settings for accounts, click on the account and then make your changes by selecting from the drop-down lists.

• Default Prepaid Billing Type : This is the default Billing Type for shipments that are paid for by the shipper. You can select from Sender or any other 3PL that you set up in Maintain > 3PL. These settings affect the options available under Billing on the Shipment tab.

• Tendering Type : The choices are Call or Daily Pickup. With these options, you must contact the carrier directly.

• Disabled : Check to disable this account. Once disabled, you will not be able to rate or ship using this account and it will not be available in the Accounts drop-down field.

Additional Info

This tab displays the supported billing types and shipment options available for Reddaway.

End Of Day History

End Of Day History is available when you select an account and click the Edit button. This tab allows you to browse End Of Day History based on Posted Date or a date range, and Status. You can also reprint End Of Day documents for shipments.

See : End of Day History