Roadrunner Transportation Systems

StarShip expands its LTL offerings with the addition of Roadrunner Transportation Systems. The Roadrunner module allows you to rate via the Internet, giving you live access to negotiated rates. In addition, you can track shipments and get proof of delivery. The Roadrunner module supports standard  LTL shipments to destinations throughout the USA and Canada. StarShip prints the BOL and the package/pallet labels.

Roadrunner setup is accessible from Setup > Carrier Interface > Roadrunner Transportation Systems. For instructions on adding a Roadrunner account, see Account Setup.

Main Tab

The Main tab consists of two general Roadrunner settings that you can configure :

• Disable use of Roadrunner Transportation Systems:  Check this option if you do not want Roadrunner to be available for rating or shipping. Roadrunner will not appear in the Carrier field on the Shipment tab.
• Enable background tracking : Background tracking collects shipment data so that you can look up delivery information for past shipments and generate late deliveries reports from the StarShip Dashboard.
  Background tracking must be generally enabled for StarShip in the StarShip Server under Tools > Options > Background Tracking. It can then be enabled/disabled for each individual carrier in carrier setup.

Carriers Tab

The Carriers tab will only show Roadrunner Transportation Systems as a supported carrier. Entries cannot be added or deleted.

Accounts tab

The Roadrunner Interface must have at least one default account to be available for shipping. Accounts are set up per Location.

Account Setup

Follow these steps to set up your Roadrunner account in StarShip.

1. On the Accounts tab, click Add.
2. Enter your account information. Then, click OK.
   
3. Account Name : Enter a unique name to identify this account in StarShip.
4. Account Number : Enter the company's Roadrunner Transportation Systems account number.
5. User ID/Password : Enter your Roadrunner Transportation Systems user ID and password. The User ID and Password are used to access your discounted rates.
6. Company Name, Contact, and Address fields : Type in your company name, contact info, and address or select a Sender Address from the Address ID field to automatically populate the fields. Note : The account address must match the address for the account number provided. The account address zip code will be used for rating.

3. Req. Shipment Pickup  (Request shipment pickup) : Check this option if you want StarShip to automatically send a pickup request to Roadrunner when a shipment is processed.
   
   Notes about Shipment Pickup Requests

• In order for the  "Req. shipment pickup" option to function, the Tendering Type for the account must be set to "Electronic" under Account Settings (below).
• Once the shipment is successfully processed, the pickup is scheduled. The Ship/Process Results will confirm the pickup and display the service center that will be handling the pickup. For example, "Pickup Schedule to RRTS Terminal : Charlotte (800) 582-9292."
• Sender Contact, Email, and Phone Number are required for shipment pickup. The Sender Email address will receive the Roadrunner Quick Pickup Request email confirmation with shipment pickup information.
• Shipment Pickup requests can only be made for outgoing shipments.
• Roadrunner currently does not support pickup requests for drop-shipments.
  
  
  
  
  

3. Click OK. The account appears in the Accounts list.

Account Settings

This section allows you to change specific settings for the listed accounts. If you set up multiple accounts, you can maintain different settings for each account. To change settings for accounts, click on the account and then make your changes by selecting from the drop-down lists.

• Default Prepaid Billing Type : This is the default Billing Type for shipments that are paid for by the shipper. You can select from Sender or any other 3PL that you set up in Maintain > 3PL. These settings affect the options available under Billing on the Shipment tab.

• Tendering Type : The choices are Electronic, Call or Daily Pickup. StarShip only sends a pickup request to Roadrunner when "Electronic" is selected. For the other options, you must contact the carrier directly.

• Disabled : Check to disable this account. Once disabled, you will not be able to rate or ship using this account and it will not be available in the Accounts drop-down field.

• To request pickup via the web, check the "Request Shipment Pickup" check box.

Additional Info

This tab displays the supported billing types and shipment options available for Roadrunner Transportation Systems.