New Penn


The New Penn module supports LTL shipments to the United States (excluding Alaska and Hawaii) and Canada. StarShip supports rating, shipping, pickup, tracking, voiding pickups, and retrieving proof of delivery for New Penn. StarShip also prints the BOL, package, and pallet labels.


Web Services

To start using New Penn web services, contact New Penn's IT department ( and request a User ID and Password, and access to Rate Quote, BOL/PU/Return, Shipment Tracking, and POD/BOL Images for New Penn’s production web services. You will then use this login information to set up your New Penn account in StarShip.



New Penn setup is accessible from Setup > Carrier Interface > New Penn. For instructions on adding a New Penn account, see  Account Setup.





Main Tab

The Main tab consists of two general New Penn settings that you can configure :


Carriers Tab

The Carriers tab will only show New Penn Motor Express as a supported carrier. Entries cannot be added or deleted.

Accounts tab

The New Penn Interface must have at least one default account to be available for shipping. Accounts are set up per Location.


Account Setup


  1. On the Accounts tab, click Add.
  2. Enter your account information. Then, click OK.
  3. Account Name : Enter a unique name to identify this account in StarShip.
  4. Account Number : Enter the company's New Penn account number.
  5. API Username/API Password : Enter the username and password assigned by New Penn to use web services. Note : The Username and Password are those provided for web service access and are not the same as the login for the New Penn website.
  6. Company Name and Address fields : Type in your company name and address or select a Sender Address from the Address ID field to automatically populate the fields. Note : The account address must match the address for the account number provided. The account address zip code will be used for rating.
  1. Click the Settings tab. To request pickup via the web, check the "Request Shipment Pickup" check box.
  2. Click OK. The account appears in the Accounts list.


Account Settings

This section allows you to change specific settings for the listed accounts. If you set up multiple accounts, you can maintain different settings for each account. To change settings for accounts, click on the account and then make your changes by selecting from the drop-down lists.


Reference Fields

Reference fields allow you to print additional information on the BOL using a reference field, such as the PO#, or any other information that may not normally appear in a shipment’s details. StarShip supports 2 reference fields at the shipment level.



New Penn supports one address line. In cases where Address 2 and Address 3 field data is present, select how StarShip should handle it.

Additional Info

This tab displays the supported billing types and shipment options available for New Penn.