Company Setup


Initial company information is usually set up using the Initial Setup wizard. If you want to add more addresses or configure accounts associated with addresses, you can do this from Setup > Company is where you'll set up your company information. A Company can have multiple addresses linked to it, each separate address having it's own Address ID so that it can be easily selected or mapped in StarShip. The Company information entered on this window corresponds to the Address ID (on the Sender tab) when processing shipments. In general, the "MAIN" address is used as the default Company Address.


Company Information

Image File Management

Sender Addresses

Shipping Window: Sender Tab







Company Information



Type in the name of the company.


Address ID

An Address ID identifies an address that you add for a company. The first address you set up will be"MAIN," which is the default value. You can then create alternate sender addresses for the same company.

See Sender Addresses for more information.


Company Name

Type in the company name associated with this Address ID location.



Type in the contact name associated with this address.


Address; City; State; Postal Code; Country

Type in the address information you want to associate with the Address ID above. The Country field is not a modifiable field and is limited to the United States.

Address Validation: To validate the company address, click the button. If the address cannot be validated, you have the opportunity to choose a new address or correct the final address in the Address Validation dialog (appears automatically when you validate). For ambiguous addresses, a range of addresses may appear.





A validated address will show a green icon next to the Address field.

An address with a failed validation status shows a red icon next to the Address field.



For more information on Address Validation options, refer to Address Validation Preferences in this guide.


Location Type

Select the type of site for this company. Selections include

You can also optionally assign location attributes to the type selected by clicking the    button next to the Location Type field.

The attributes will appear greyed-out next to the Location Type field under the following codes :


When this company is selected as the Sender, the Type and attributes will appear on the Sender tab under Location Information.





Email Address (1,2)

You can provide up to 2 email addresses. Make sure each address is properly formed. Example:

Note that StarShip only uses the first email address provided (Email Address 1). The second email address field is provided solely for user reference.



Phone (1,2)

You can provide up to 2 phone numbers, including extensions, for this address.

Note that StarShip only uses the first phone number provided (Phone 1). The second phone field is provided solely for user reference.


Set Address Accounts

If you have multiple carrier accounts, each Address ID can be associated with a different default carrier account when rating and shipping. Click the Set Address Accounts button and then select the account to use for each carrier interface from the Account drop-down list. You can also choose "None" or "Use Default," which will use the designated default account for that carrier interface (set under Setup > Carrier Interface).




An Employer Identification Number (EIN) is also known as a Federal Tax Identification Number, and is used to identify a business entity. Generally, businesses might require an EIN when shipping internationally. Select the EIN radio button to enter your EIN into the field provided.



The Data Universal Numbering System (DUNS) is a unique numeric identifier to a single business entity. A DUNS number may be issued to any business worldwide. Certain U.S. government agencies require that a vendor have a DUNS number as well as an EIN number. Select the DUNS radio button and enter your DUNS number in the field provided. You can choose either an EIN number or a DUNS number for each sender address.

Note: DUNS is not currently available in StarShip but will be supported in future versions.


Image File Management

StarShip allows you to load letterhead and signature image files to be used with shipping documents. Click the Letterhead or Signature button to navigate to and add your own images.

Click the button with the green "+" sign to add images, and the button with the red "x" to delete them. Only one image for Letterhead and one for Signature can be selected (checked) as the default to use for each Address.



Sender Addresses

There must be one default address for your company. However, you can create alternate addresses for the same company.

You can enter alternate addresses by either creating a new address, or by copying an existing address and changing it.

Default/Alternate Addresses

You'll notice some grey text next to the Address ID field that says either "Default" or "Alternate." If it says Default, this is the current default address for the company. If it says Alternate, this is an alternate address for the company. Click the arrows next to the Address ID field to flip through the addresses stored for your company. Note that the Company Name (at the top) remain the same regardless of the address.



Open the address browser

The address browser lets you view all the company addresses in a separate window. You can select one and click OK to jump to it in the Add New or Edit Customer window.

To open the address browser, click Open Address on the toolbar; or press Ctrl + O; or File > Open Sender Address.




Shipping Window: Sender Tab

All of your Sender addresses will appear by ID on the Sender tab, in the Address ID drop-down list. You can select from any of the sender addresses you've created and the corresponding information will automatically populate the Sender tab.

Email and Phone Number fields are populated by Email Address 1 and Phone 1, respectively.


The selected address displays in the Sender tab.


See also : Sender tab