We want to encourage customers to pay using COD by not passing on the COD fee to them. In this example, we’ll set up a custom freight rule so that the COD fee is removed from the freight charges.
Create a new rule.
If you’re starting from the Freight Rules window, click the New Rule button.
If this is the first rule you are creating, follow the Create a New Freight Rule procedure.
Select "Shipment Freight is determined from Order or StarShip values" and click Next.
Select "Calculate freight from Order/StarShip values" and then click the "Define Calculations" button.
From the "Define Freight Calculations" screen, select
"StarShip: Freight (Custom) + Handling Fee" in the Value 1 column.
" - " in the Operator column.
"Shipment: COD Fee (Custom)" in the Value 2 column and click OK to save the calculation.
Highlight the calculation number in the list and click Next.
When do you want to apply this rule: Click "Only under certain conditions" and then click Next.
Apply this rule based on a: Select "StarShip Value" and then "COD (Select)". Click Next
When shipment field "COD (Select)": Click the "Is Selected" radio button. Click Next.
Decide if the rules that follow should be ignored when conditions for this rule are met. Click Finish.
Click OK from the Verify new rule screen.
