Type the Order # into the Order field and press the Tab key. The order will populate the Ship screen.
OR
Click the magnifying glass to browse for an Order.
StarShip allows you to import and ship Orders from your WooCommerce shopping cart in just a few easy steps. You can batch process multiple shipments with one click, or load an Order and enter more shipment detail before processing it.
Note: Partial shipments of an Order are not supported.
Type the Order # into the Order field and press the Tab key. The order will populate the Ship screen.
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OR |
Click the magnifying glass to browse for an Order. |
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Use the available filters to narrow down and sort your search results. Click Add Filter and then enter your specific criteria. Certain filters also allow you to select from a list of existing values.
See Search/Batch Processing for more information about Filters, Columns, and the Search/Batch window.
Select the Order(s) and then choose either Process Selected or Load Document :
Process
Selected
This option will process one or multiple Orders without user intervention.
You can select to Ship/Process the shipment with or without printing labels
and documents. You can also define what StarShip should do if an error
occurs. For more info, see Batch Settings.
StarShip will write the Notes and tracking information back to the WooCommerce
Order(s) and update the Order Status to
"Completed".
Load
Document
Populates the Order on the Ship screen, where you can enter additional
shipment details, as described below.
Packing the Shipment
You can pack the shipment manually, by clicking the Packaging View button. In the Packaging View, drag and drop the items into first level packaging (for example, Box). StarShip can also pack your items automatically based on preferences.
More about automatic packing and packing preferences
Packaging
For Parcel shipments, you would enter package detail for existing packages. Remain in the Packaging View and navigate through the packages to weigh them or add package level details on the Packaging tab.
For Freight shipments, StarShip populates the bill of lading using line item and packing information. Bill of Lading settings in Freight Setup allow you some flexibility regarding how StarShip converts item packaging information into the bill of lading body. Typically, similar items with the same class are grouped under one general description. The commodity description may be edited on the BOL tab.
You can also manually enter the BOL.
Enter Shipment Detail
You can select or modify the shipping method from the Carrier and Service fields on the Shipment tab, and enter or modify the billing information, if necessary.
Enter any shipment detail that was not populated, such as Package or Shipment Options. You can also Rate Shop to select a carrier and service.
Rate the Shipment
Rate the shipment with the currently selected carrier by clicking Rate from the File menu or by pressing Ctrl + Alt + R. To rate shop, click the Rate Shop button in the toolbar or press Ctrl + Alt + S. Select a carrier from the Rate Shop tab. For more information, see Shipping Process > Rating in the StarShip Help.
Ready Date and Time (Optional)
Enter the shipment's Ready Date (and Pickup Time, for Freight) on the Shipment tab.
Save the shipment
There are two options for saving shipments.
Save:
To save a shipment without processing it, select Shipment > Save,
press Ctrl + S, or click the Save button on the toolbar. This action
saves the shipment as a draft, but does not process the shipment,
request pickup from the carrier, automatically print shipping documentation,
or write back any information to the WooCommerce Order. The shipment
is essentially saved as a draft so you may open it and make changes.
Ship/Process:
To process a shipment, select Shipment > Ship/Process or select
the Ship/Process button from the toolbar. The shipment is tendered
to the carrier. If you set up the bill of lading and/or labels to
print automatically, they are now generated.
StarShip also performs Notes write-back to the WooCommerce Order,
and updates the Order Status to "Completed". StarShip writes
the Notes (set up in Write-Back Setup) to
the WooCommerce Order.
Voiding Shipments : If you void a shipment, StarShip will change the Order Status from "Completed" back to "Processing".