Write-Back

When you process a shipment, StarShip creates a Magento shipment and writes the tracking information back to the Magento Order. Additional notes can also be written back to the Comments on the Order, if enabled in Write-Back settings.

Settings

1. Select Setup > Source Interface > eCommerce.
2. Click Customize Interface, and select Magento Order under My Interface (or your custom interface name).
3. Click the Write-Back Setup button.
   
   
   
   
   
   
   
   
4. Under Notes Settings, check the "Write the information below to the Magento Order when a parcel shipment is processed in StarShip" setting to have StarShip write the notes in the grid back to the Comments on the Order. You can select Freight Shipments or Parcel Shipments to view or modify the notes that will write back to the Magento Order.
   
   
   
   Modifying the Notes

• The Note Tag is the printed title; the information from the designated StarShip Note Field will appear next to the tag words. When you type in a Tag row, a pencil icon is activated to the left of it. A selected row will have a triangle next to it.
• To add Tags, position the cursor in a blank field and begin typing. Then, select a Note Field Name from the drop-down list to be associated with the new Tag.
• To delete a row, hover over the rowbar until an arrow appears. Single-click with the mouse so that the row is highlighted. Then, press Delete on your keyboard.
  
  

By default, Notes DO NOT write back to the Order. The setting is unchecked. If you enable Notes Write-Back, be aware that due to a Magento limitation, Notes that are written back to the Order by StarShip cannot be removed when the shipment is voided.

Parcel Default Notes





Freight Default Notes