Voice Notification


UPS provides a Voice NotificationSM service at no additional cost, which gives recipients advance notice that a shipment is on its way, and a time frame in which the shipment will arrive. In addition, Voice Notification lets recipients know when UPS will arrive to retrieve a return package so the shipment can be ready for pickup. 

Voice Notification is available with these services:

To request Voice Notification, provide the recipient's phone number and check the Residential check box on the Recipient tab when creating a shipment.