"Quantity Packed" Error

You get a "Quantity packed does not match quantity shipped" error when you click Accept on the Package Summary Tracking window in Sage.

This error occurs because :  

• The StarShip Additional Setting "Allow user to modify packing" is checked.
• You delete package(s) in StarShip that were packed using Shipping Data Entry in Sage.

StarShip allows users to modify item packing if the setting mentioned above is checked. This pertains to unpacking or repacking items in packages; however, you cannot delete packages that come from Sage. If you get the error above, you must also repack any items that were contained in the deleted package(s) in Shipping Data Entry in Sage.

Versions

This error affects the following version of Sage 100 :

• Sage 100 2013 v5.00.8 and higher
• Sage 100 2014 version 5.10.4 and higher
• All versions of Sage 100 2015 and later