Additional Settings - eCommerce

The following additional settings for eCommerce can be accessed from Setup > Source Interface > eCommerce > Additional Settings. These settings apply to all eCommerce companies.

Purge

Enter the number of days (from the Order Date) to keep unshipped and shipped orders in the StarShip database.

• Unshipped orders are orders that have been downloaded from your eCommerce company and are ready to ship, but have not yet been processed in StarShip. The default setting is 30 days.
• Shipped orders are orders that have been downloaded and processed in StarShip. The number of days cannot be less than the value you selected for "Unshipped" orders above. The default setting is 31 days.

Note : Shipments are purged only from the StarShip database and have no effect on your orders in the eCommerce site (eBay, Amazon).

Direct Import Setting

StarShip can use either the Item Number or Order Number to find and import your eCommerce orders. The default setting is Order Number.

Notes

eBay

The Item Number represents the eBay Item ID. For the buyer, an item’s number can be found on the item page, to the right of the listing title. For sellers, the item number appears in your listing confirmation email, and in your Selling section of My eBay.

Order Number represents the Selling Manager Sales Record Number.

Amazon

The Item Number represents the Seller SKU (Stock Keeping Unit), which is your product identifier.

Order Number represents the Order ID, a unique Amazon-created identifier for an order.