Amazon Shipping

When processing Amazon shipments, StarShip will default to your Amazon billing account when Amazon Shipping is enabled. Tracking is not available.

Amazon Shipping supports the following carriers :

• DHL
• Dynamex (to be added)
• FedEx
• UPS
• USPS

A limited number of package and shipment are available :

• Insurance
• Delivery Confirmation/Signature : This option is checked by default.
• HazMat
• Carrier PIckup (Dynamex only)

Shipping Notes

Ship All Items (SHIP_ALL)

When using Amazon as an extension to the ERP interface, the SHIP_ALL feature is only supported for shipments that contain one package (when line items are mapped), or for shipments that contain one package and one order (when line items are NOT mapped). For more information about using the SHIP_ALL mapping to ship everything on an eCommerce order, see the topic : eCommerce as an Extension.

Billing Account

When Amazon Shipping is enabled, StarShip will default the billing account to your Amazon Shipping account for Amazon or Amazon as Extension shipments. You can also select your normal carrier account.

Labels

Amazon only supports the thermal ZPL or laser format. EPL is not supported. Labels can be set up in StarShip in Setup > Printing. For more information about supported printers and setup, see Printing Setup in the StarShip Help.

Ship with Amazon Shipping

1. Enter the order number or browse for the order.
2. Review or select the carrier on the Shipment tab.
3. On the Package tab, enter the Package Dimensions (required). You can also select a Delivery Confirmation option under Package Options; note that this option is checked by default and must be enabled, even if no signature is required.
   
   
   
   
   
   
   
4. Rate the shipment by clicking the Rate Shop button. You can select from a list of available Amazon services that will display as 3PL Carriers/Services. The services that display can vary based on package or shipment options.
   
   
   
   
   
   
   
5. Click Ship/Process (F5) to process the shipment. The shipping labels will print and shipment information is written back to the Amazon Order.
   

Voiding Shipments

Shipments that you void in StarShip will not be deleted from your Amazon account. In Seller Central, a voided shipment will display as "Shipped" but waiting for a refund from the carrier.